.png)
VN 2022 437 Senior Movement Operations Manager (P4) Cox's Bazar, Bangladesh Jobs November December 2022 Latest.
Position Title : Movement Operations Manager
Duty Station : Dhaka, Bangladesh
Classification : Professional Staff, Grade P3
Type of Appointment : Fixed term, one year with possibility of extension
Estimated Start Date : As soon as possible
Closing Date : 07 December 2022
About:
Established in 1951, IOM is a Related Organization of the United Nations, and as the leading
UN agency in the field of migration, works closely with governmental, intergovernmental and
non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the
benefit of all. It does so by providing services and advice to governments and migrants.
IOM is committed to a diverse and inclusive work environment. Read more about diversity and
inclusion at IOM at www.iom.int/diversity.
Applications are welcome from first- and second-tier candidates, particularly qualified female
candidates as well as applications from the non-represented member countries of IOM. For all
IOM vacancies, applications from qualified and eligible first-tier candidates are considered
before those of qualified and eligible second-tier candidates in the selection process.
For the purpose of this vacancy, the following are considered first-tier candidates:
1. Internal candidates
2. Candidates from the following non-represented member states:
Antigua and Barbuda; Aruba (Netherlands); Botswana; Cabo Verde; Comoros;
Congo (the); Cook Islands; Curaçao; Fiji; Grenada; Guinea-Bissau; Holy
See; Iceland; Kingdom of Eswatini; Kiribati; Lao People's Democratic
Republic (the); Madagascar; Marshall Islands; Micronesia (Federated
States of); Namibia; Nauru; Palau; Saint Kitts and Nevis; Saint Lucia;
Saint Vincent and the Grenadines; Samoa; Sao Tome and Principe;
Seychelles; Solomon Islands; Suriname; The Bahamas; Timor-Leste; Tonga;
Tuvalu; Vanuatu
Second tier candidates include:
All external candidates, except candidates from non-represented member states.
Context:
Since the inception of the International Organization for Migration (IOM) in 1951, Movement
Operations have been and continue to be a fundamental pillar of the Organization’s work. The
organized movement of persons in need of international migration assistance is a primary
mandate of the Organization and a cornerstone of IOM’s operations. This mandate has resulted
in the international transport of more than 15 million migrants and refugees worldwide.
Movement Operations departments in various IOM missions, coordinated under the division of
Resettlement and Movement Management (RMM) in the Department of Operations and
Emergencies (DOE) at IOM’s Geneva Headquarters (HQ), are responsible for all aspects of
travel for migrants and refugees under IOM’s auspices, in accordance with the various
framework agreements with resettlement and receiving Governments and partners across the
spectrum of the Organization's programmes.
Under the overall supervision of the Chief of Mission (CoM), the administrative supervision of
the Senior Programme Manager/Deputy Chief of Mission (Development), and direct supervision
of the Senior Movement Operations in Cox’s Bazar, the Movement Operations Manager will be
responsible for supervising all movement operations activities in Dhaka.
Core Functions / Responsibilities:
1. Oversee up to seven teams of staff members who are undertaking movement operations
activities in Dhaka, including activities related to field support, movements, data processing and
compliance. Support staff development processes such as hiring, providing training, assigning
duties and giving feedback to staff members on their performance on a regular basis to ensure
high quality work and the accurate completion of activities.
2. Oversee the efficient and effective management of airport services for arriving and departing
individuals in Bangladesh, including in relation to documentation, luggage, escorts and special
services. Ensure staff deliver the highest quality service, interact appropriately with airport and
government officials and handle urgent issues as they occur. Monitor the work schedule,
validate hours and process relevant financial paperwork in coordination with the IOM finance
department.
3. Oversee staff as they assist individuals at transit centers or third-party facilities. Monitor the
weekly shift schedule, ensuring coverage is adequate to maintain a professional, safe, secure
and clean environment; address issues as they arise and continually seek ways in which IOM
can improve services. For third party facilities, regularly conduct checks to ensure
accommodation is up to IOM standards. Manage assets and inventories, process financial
paperwork, supervise quality control of vendors, and manage the transit center vehicles and
related schedules, staff and paperwork, if relevant.
4. Ensure interpretation services are coordinated for individuals at the airport, in transit centers,
camps, consolidation points and third-party facilities or during transport by air, ground or water,
handling financial paperwork related to interpretation services as needed. Supervise the
coordination of transportation from consolidation points, transit centers and third-party facilities,
ensuring service providers meet IOM standards. Oversee pre-departure counselling on
pre-embarkation procedures and special needs, such as meals, medication, wheelchairs and
medical conditions.
5. Oversee the completion of all bookings by Movements staff members in Bangladesh or Asia
and the Pacific in accordance with the Handbook of IOM Tariffs (HIT). Ensure compliance with
program-specific SOPs and supervise the distribution of travel information to stakeholders.
Oversee the creation of movement data files and oversee Movements staff members as they
compile and analyze descriptive statistics. Certify and handle the processing of vendor-incurred
costs.
6. Ensure Data Processing staff members are undertaking secure storage of documentation and
data in accordance with IOM principles and guidelines and that they are dispatching travel
documents and coordinating exit permits and travel documents in a timely manner. Oversee the
preparation of regular data mining reports on MiMOSA; advise management on possible issues
which need attention and suggest corrective actions.
7. Ensure compliance activities related to project monitoring and evaluation, training, youth
services, project reporting, project support and protection are being carried out efficiently and
effectively by the Operations Specialist, Compliance and that they are reporting regularly on the
work being accomplished, particularly in relation to training of Movement Operations staff
members and youth service activities at IOM transit centers.
8. Liaise with airlines on a regular basis and represent the best interest of beneficiaries and
clients for competitive fares with the most direct routing. Liaise with other teams and units in Bangladesh or Asia and the Pacific and with external partners such as government authorities,
relevant embassies, and the United Nations High Commissioner for Refugees (UNHCR). As
needed, represent IOM at partner meetings and conferences.
9. Supervise the handling of at-risk and sensitive cases in accordance with IOM’s policies,
procedure and guidance in the Movement Management Manual (MMM), including assistance for
unaccompanied refugee minors (URMs). Ensure IOM is adequately training staff members on
working with at-risk and sensitive cases and is mainstreaming Prevention of Sexual Exploitation
and Abuse (PSEA) through the awareness and training sessions for staff and service-providers.
10. Supervise quality assurance procedures, ensuring checks are being regularly undertaken by
staff members and incident reports are being submitted and responded to in an efficient
manner. Prepare statistics and report regularly to the Senior Movement Operations Manager on
relevant activities. Work to streamline how reports are prepared and presented in order to
improve services and ensure data on all procedures is compiled, summarized and presented in
a timely manner.
11. Demonstrate a comprehensive understanding of relevant Movement Operations SOPs and
Movements-related systems and databases (including iGATOR, MiMOSA, SAR and Amadeus),
as well as the ability to remain professional, impartial and unbiased during all interactions with
migrants and colleagues per the IOM Code of Conduct and instruction on the PSEA.
12. Maintain and ensure the confidentiality and integrity of all relevant paperwork in line with
standards of conduct and data protection rules. Alert Senior Movement Operations Manager or
management of any non-compliance to SOPs or codes of conduct by IOM staff members or
partners.
13. Perform such other duties as may be assigned.
Required Qualifications and Experience:
Education:
Master’s degree in Political or Social Sciences, Business Administration, Refugee Protection,
Migration Studies, International Relations and/or Law or a related field from an accredited
academic institution with five years of relevant professional experience; or
• University degree in the above fields with seven years of relevant professional experience
Experience:
Prior Movement Operations experience, especially in IOM, is highly preferred.
• Transportation-related and/or management experience is a strong advantage.
Skills:
Knowledge of IOM's Movement Operations program implementation and administrative,
financial and business rules and practices is desirable.
• Proven written and verbal communication skills and ability to effectively communicate with and
lead a team.
• Demonstrated proficiency with IGator, MiMOSA, SAR and Amadeus. Excellent computer skills
and a high level of proficiency in spreadsheet and database applications.
Languages:
IOM’s official languages are English, French, and Spanish.
External applicants for all positions in the Professional category are required to be proficient in English and have at least a working knowledge of one additional UN Language (Arabic,
Chinese, French, Russian, or Spanish).
For all applicants, fluency in English is required (oral and written). Working knowledge of
Bengali or any local language is an advantage.
Proficiency of language(s) required will be specifically evaluated during the selection process,
which may include written and/or oral assessments.
Notes:
Accredited Universities are the ones listed in the UNESCO World Higher Education Database
Required Competencies:
Values - all IOM staff members must abide by and demonstrate these three values:Inclusion and respect for diversity: respects and promotes individual and cultural
differences; encourages diversity and inclusion wherever possible.
Integrity and transparency: maintains high ethical standards and acts in a manner
consistent with organizational principles/rules and standards of conduct.
Professionalism: demonstrates ability to work in a composed, competent and committed
manner and exercises careful judgment in meeting day-to-day challenges.
Core Competencies – behavioural indicators level 2eamwork: develops and promotes effective collaboration within and across units to achieve
shared goals and optimize results.
Delivering results: produces and delivers quality results in a service-oriented and timely
manner; is action oriented and committed to achieving agreed outcomes.
Managing and sharing knowledge: continuously seeks to learn, share knowledge and
innovate.
Accountability: takes ownership for achieving the Organization’s priorities and assumes
responsibility for own action and delegated work.
Communication: encourages and contributes to clear and open communication; explains
complex matters in an informative, inspiring and motivational way.
Managerial Competencies – behavioural indicators level 2
Leadership: provides a clear sense of direction, leads by example and demonstrates the
ability to carry out the organization’s vision; assists others to realize and develop their potential.
Empowering others & building trust: creates an atmosphere of trust and an enabling
environment where staff can contribute their best and develop their potential.
Strategic thinking and vision: works strategically to realize the Organization’s goals and
communicates a clear strategic direction.
IOM’s competency framework can be found at this link.
https://www.iom.int/sites/default/files/about-iom/iom_revised_competency_framework_external.p
df
Competencies will be assessed during a competency-based interview.
Other:
Internationally recruited professional staff are required to be mobile.
Any offer made to the candidate in relation to this vacancy notice is subject to funding
confirmation.
This selection process may be used to staff similar positions in various duty stations.
Recommended candidates endorsed by the Appointments and Postings Board will remain
eligible to be appointed in a similar position for a period of 24 months.
The list of NMS countries above includes all IOM Member States which are non-represented in
the Professional Category of staff members. For this staff category, candidates who are
nationals of the duty station’s country cannot be considered eligible.
Appointment will be subject to certification that the candidate is medically fit for appointment,
accreditation, any residency or visa requirements, and security clearances. Subject to certain
exemptions, vaccination against COVID-19 will in principle be required for individuals hired on or
after 15 November 2021. This will be verified as part of the medical clearance process.
Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No
late applications will be accepted.
How to apply:
Interested candidates are invited to submit their applications via PRISM, IOM e-Recruitment
system, by 07 December 2022 at the latest, referring to this advertisement.
IOM only accepts duly completed applications submitted through the IOM e-Recruitment
system. The online tool also allows candidates to track the status of their application.
Only shortlisted candidates will be contacted.
For further information please refer to: www.iom.int/recruitment
Posting period:
From 24.11.2022 to 07.12.2022
No Fees:
IOM does not charge a fee at any stage of its recruitment process (application, interview,
processing, training or other fee). IOM does not request any information related to bank
accounts.
Requisition: VN 2022 424 Movement Operations Manager (P3) Dhaka, Bangladesh (57855130) Released
Posting: Posting NC57855131 (57855131) Released
